Shipping Policy

At Shoppinghood, we are committed to providing you with a smooth and enjoyable shopping experience, including a hassle-free shipping process. Here’s everything you need to know about our shipping policy:


Notification and Free Delivery

Shipping Fee: We proudly offer complimentary shipping on all orders. Once your order is dispatched, you’ll receive a prompt notification informing you that your items are en route. We’re pleased to cover all shipping costs for your convenience. Keep an eye out for an email notification once your package is ready for dispatch.


    Handling Time and Delivery Speed

    Handling Time: Our dedicated team endeavors to prepare your packages for dispatch within 1-2 business days, Monday to Friday. This time includes order processing and packaging.


    Transit Time: Once your order is dispatched, we estimate a delivery timeframe of 3 to 4 business days, Monday to Friday. This is the time it takes for your package to reach you from the date of dispatch.


    Order Cutoff Time: To meet our commitment to timely deliveries, please note that our order cutoff time is 12:00 PM Eastern Standard Time (New York) from Monday to Friday. Orders placed after this time will be processed the following business day.


      Shipping Destination

      Currently, we exclusively ship to addresses within the United States.


        Address Accuracy

        Accurate address information is crucial for successful deliveries. In the event of an error on our part regarding your address, we take full responsibility, and a replacement will be sent to you free of charge.


        However, we rely on our customers to provide accurate address details. Should a customer error occur, rest assured, we remain committed to ensuring your satisfaction, and a replacement will be sent at cost.


          Non-Receipt of Items

          We understand that unforeseen circumstances may result in non-receipt of items. If you encounter such a situation, please follow these steps:

          Check Tracking Information: Verify the tracking details provided to confirm the current status of your package.


          Contact Our Support: If your item has not been received within the expected timeframe, please reach out to our customer support team at support@shoppinghood.co. Our dedicated team will promptly investigate the issue and provide a resolution.


            At Shoppinghood, your satisfaction is paramount. We appreciate your cooperation in providing accurate address details, and we’re here to assist you every step of the way to ensure your shopping experience with us is exceptional.

            Should you have any further questions or concerns, please don’t hesitate to get in touch with us.

            Happy Shopping!

            Contact Information:

            Email: support@shoppinghood.co

            Business Hours: Monday - Friday, 10:00 AM - 6:00 PM